Welcome to RollPay!

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What happens now...
 

We're thrilled to welcome you and Tailored Auto Enrolment to the RollPay family!

It's our mission to deliver excellence throughout the journey and will be doing all we can to ensure the transition is perfectly seamless.

You don't need to do anything!

Your data is being migrated to our systems and your existing direct debit mandates are being moved to our own Gocardless account so will continue as before.

All your services will stay exactly the same though some may start to look a little differently on the RollPay system. 

 

Your invoice payments and fees will also remain exactly the same.

You can still use the same phone numbers and email addresses to contact us if you have any queries or you can contact your new team directly on 01626 897001 or support@rollpay.co.uk

next steps

Onboarding Process

1

WELCOME

Your new account manager is your single point of contact and will be in touch with you soon to introduce themself.

They'll confirm your services, and answer any questions you may have.

ADDITIONAL SERVICES

If you're interested in adding any of our additional services you can discuss this with your account manager.

2

SETUP

Your data is already collected and ready for migration into our system.  

You'll receive an invitation email to register for our support portal during your first month. 

ADDITIONAL  SERVICES 

Any additional services can be added here or any time after.

3

 SUPPORT

We're here to help!

 

If you have any questions just ask your account manager. They will provide any training or support required. 

You can  login to our support site to find user guides and 'how to' lessons below;

support.rollpay.co.uk

4

LIVE!

Your service is live!

Invitation emails are sent to you and any employees for live access to the payroll portal. (if selected)

 

Your service is now running.

You can still use the same phone numbers and email addresses to contact us if you have any queries or you can contact your new team directly on 01626 897001 or support@rollpay.co.uk

Any questions?

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TRACY

MEET
YOUR
TEAM

You can contact your new dedicated team directly on

 01626 897001 or support@rollpay.co.uk

You can also use the instant chat on our website to talk to us.

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CALUM

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DAISY

KURTIS

Support...

We're here to help!

You'll soon receive a welcome email to our support site or you can request access by creating an account, we have guides and instant chat help there to help with any questions you may have.

All support requests start on the site by raising a ticket. You can also call up and we'll raise one for you.

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additional services

 You can add any of our additional services at any stage. Just drop us a message or call us on 01626 897001 or complete the form below to request further information.

Success! We'll contact you soon...

TAX

and finance

Self assessment and tax.

We have a suite of services available to help you. 

cis construction

CIS services to the construction industry including our self employed  status guarantee.

One hour turnaround! 

payroll bureau  service

A part or fully managed PAYE payroll bureau for your business. 

BACS and faster payments available.

PARTNER services 

White Label outsourced services including payroll bureau, CIS management, bookkeeping, tax BACS and faster payments.  

payroll features

A true cloud based system available on your terms. Login from any location with all information available when you need it.

multi level access

Employee, Employer and Partner access all with permission based login restrictions as required.

documents

Full payroll and HR document storage. Send documents securely in any direction - employee to employer or vice versa.

timesheets

Full timesheet submission and authorisation. Multiple shifts/sites per day. Employee or employer submission.

Holiday/sick leave

Always know where your workforce are... Employees can submit leave requests for approval. 

expenses

Expense submission and approval on permission based access. Supervisor/manager authorisation enabled.

paye & cis 

The system is both CIS and PAYE enabled offering the same features to both.

departments

Break down, manage and record employees data into departments/groups 

GDPR

The highest of GDPR compliance. No more email chains and lost documents or payroll data.

reporting

Realtime interactive reporting on your terms on all data within the system.

accounts & finance services

You've worked to hard to build it, your brand is your biggest asset. To have your own company branded web portal for clients to use gives a professional impact and maintains brand continuity.

bookkeeping

Tax returns

paye & cis bureau

bacs processing

self assessment 

outsourced partners

Our services are cloud based 

 All information is available to view, comment or collaborate with from any device.

phone support 

Free phone support UK based from our offices in Derbyshire. 

email support 

Our teams are ready to help you by email.

instant chat

prefer instant chat, no problem. Our chat is available throughout office hours.